FCA Consumer Duty Toolkit for Financial Advice Firms

Introduction

Are you confident your financial advice firm is meeting the FCA’s Consumer Duty requirements?

With increasing regulatory scrutiny, financial advice firms must go beyond compliance and demonstrate clear, measurable outcomes for their clients, covering suitability, ongoing advice and client communications.

This new virtual seminar reveals the latest best practices and practical insights to help your firm to meet Consumer Duty expectations.

You will gain a ready-to-use Consumer Duty Toolkit designed for day-to-day application, covering critical areas like customer vulnerability, ongoing advice, and client communications. Learn how to identify gaps, strengthen your systems and controls, and align your operations with the FCA’s evolving expectations.

Join this session to enhance your understanding, benchmark your current approach and take practical steps toward full Consumer Duty alignment, so you can move forward with confidence and clarity.

What You Will Learn

This live and interactive course will cover the following:

• The significance of the Consumer Duty
• Understand how to evidence your advice on adhering to the Duty
• Have an appreciation of how your firm’s values affect its clients
• Know what role you can play in delivering good outcomes to your firm’s clients

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.