When the Client Won’t Take Your Advice - What Next?

Introduction

There are times when a client simply will not follow the legal advice they are given. In the most serious situations, this may justify terminating the retainer altogether. More commonly, the client’s refusal exposes them to increased risks - including weakened prospects of success, potential strike out of claims, or significant costs consequences.

Whatever the scenario, solicitors must protect themselves by clearly documenting the client’s decision and the associated risks to minimise exposure to negligence allegations.

What You Will Learn

This webinar will cover the following:

• When and how to terminate representation
• Costs risks and liability where advice is ignored
• Withdrawing services safely and ethically
• Best practice documentation and risk management strategies

This pre-recorded webinar will be available to view from Wednesday 16th September 2026

Alternatively, you can gain access to this webinar and 2,300+ others via the MBL Webinar Subscription. Please email webinarsubscription@mblseminars.com for more details.