Romance Fraud - How Banks are to Protect Money

Introduction

Aimed at banking litigators and those involved on the front-line in the fight against APP fraud, this webinar will offer an overview of the way in which banks should protect consumers from becoming, and reimburse consumers who become, victims of Romance Fraud.

This webinar will cover the typical pattern of Romance Fraud, with reference to high-profile cases, the measures banks are required to have in place to safeguard their customers from this type of fraud, and the potential remedies for victims.

What You Will Learn

This webinar will cover the following:

• The tell-tale signs of a romance scam
• Why romance fraud is a growing concern
• The measures banks are expected to take to safeguard their customers
• The application of FCA guidance, the Quincecare Duty and the Payment Systems Regulator's mandatory reimbursement scheme to Romance Fraud scams
• Issues relating to pursuing the fraudster
• Potential remedies for the victim against their bank
• Potential remedies for the victim against the fraudster's bank
• What is required to provide further protection for potential victims of Romance Fraud

This pre-recorded webinar will be available to view from Monday 15th June 2026

Alternatively, you can gain access to this webinar and 2,101 others via the MBL Webinar Subscription. Please email webinarsubscription@mblseminars.com for more details.