Fostering a Culture of Innovation, Continuous Improvement & Learning Within Your Team

Introduction

With ever-demanding clients and the challenge of delivering a service at lowest cost, teams need to be continuously innovating.

But it is a challenge for team leaders to create a culture to do this. Most people resist change, particularly if it is introduced in the wrong way.

This webinar will provide the insights and practical tips for team leaders in professional service firms to set up such a continuous improvement programme and bring team members willingly with them.

What You Will Learn

This webinar will cover the following:

• Defining ‘team culture’ in a professional context
• Proven methods - what are the best ways to innovate?
• What is continuous improvement, e.g. 6 Sigma, Root Cause Analysis, Plan - Do - Check - Act (PDCA), and why is it important to professional service firms?
• How do we successfully change a team culture? It’s not how you might think you would do it! Four case studies showcasing applied strategies:
• Case Study 1 - Re-engineering a legal workstream to retain a major client
• Case Study 2 - How to deliver 50 seminars, 20 newsletters and several ad hoc events with only four BD&M staff
• Case Study 3 - ‘Best Of’ programme, following an accounting firm merger
• Case Study 4 - driving margin improvement

This pre-recorded webinar will be available to view from Wednesday 17th December 2025

Alternatively, you can gain access to this webinar and 1,900+ others via the MBL Webinar Subscription. Please email webinarsubscription@mblseminars.com for more details.