Emotional Intelligence in the Workplace - Building Stronger Workplace Relationships

Introduction

This webinar aims to help delegates recognise and develop their Emotional Intelligence (EQ) to improve communication, handle conflict, influence others positively and build trust across teams and stakeholders.

We are now working in a world where hybrid and remote working have made emotional connection and social awareness more challenging, yet more critical than ever. This webinar will look at how improving your EQ will assist in these challenges.

What You Will Learn

This webinar will cover the following:

• How to recognise emotional triggers and apply self-management tools under pressure
• Demonstrate empathy and social awareness to improve communication and collaboration:
• Build and sustain strong relationships with internal and external stakeholders
• Lead and influence more effectively through emotional understanding rather than authority
• What happens if you fail to develop these skills?:
• Team relationships may break down
• Miscommunication can lead to poor performance, conflict and reduced morale
• Risk of reputational damage, disengaged staff and increased turnover
• Real-world examples of emotional intelligence in action within leadership and HR contexts

This pre-recorded webinar will be available to view from Friday 17th April 2026

Alternatively, you can gain access to this webinar and 2,100+ others via the MBL Webinar Subscription. Please email webinarsubscription@mblseminars.com for more details.