Emotional Intelligence for Tax Advisors: Navigating Sensitive Client Conversations

Introduction

This webinar will equip tax advisors and legal professionals with the emotional intelligence tools needed to handle sensitive client interactions, negotiate effectively, build trust and maintain personal wellbeing and build your own confidence when handling such conversations.

Drawing inspiration from thought leaders such as Brene Brown, Simon Sinek and Chris Voss, this webinar blends theory, practical exercises and actionable strategies, making it ideal for accountants, tax lawyers, private client lawyers and partner-level advisors.

What You Will Learn

On completion of this webinar, you will be able to:

• Recognise and manage emotional triggers in client interactions
• Navigate difficult conversations, including sensitive financial or legal issues
• Build trust and long-term relationships with clients
• Apply negotiation and sales techniques with empathy and clarity
• Maintain personal wellbeing and confidence during high-pressure client meetings

This pre-recorded webinar will be available to view from Tuesday 18th August 2026

Alternatively, you can gain access to this webinar and 2,100+ others via the MBL Webinar Subscription. Please email webinarsubscription@mblseminars.com for more details.