CLC’s Code of Conduct - 6 Essential Modules for Conveyancers

Introduction

Conveyancers and firms regulated by the Council for Licensed Conveyancers (CLC) must adhere to the CLC’s regulatory regime which is underpinned by the Handbook that sets out the regulatory responsibilities of all individuals and firms regulated by them.

The CLC updated its Handbook in January 2025 and since then has issued its annual Risk Agenda which makes stark reading for licenced conveyancers. The CLC has noted concerns about issues central to the conveyancing process such as undertakings and post completion duties.

This 6-part modular webinar series is designed specifically for conveyancers working on the coal face. It provides a practical overview of some of the key regulatory responsibilities and the CLC’s Codes and also the CLC’s areas of concern. The webinars will contain practical examples to put the Code into practice.

This box set will act as a useful introduction for practitioners new to this area and may act as a useful refresher for more experienced conveyancers. The focus will be on conveyancers doing the job in practice, rather than those setting up a firm.

What You Will Learn

This modular webinar will cover the following:

Module 1 - CLC Overview:

• What is the CLC Handbook?
• What is the CLC’s Code of Conduct?
• What is the CLC’s Risk Agenda?
• Why does any of this matter to conveyancers?

Module 2 - Undertaking:

• What is an undertaking?
• CLC’s Undertakings Code
• What are the CLC’s concerns?
• Examples of undertakings in conveyancing practice

Module 3 - Conflicts of Interest:

• What is a conflict of interest?
• Can you act for seller and buyer? The CLC’s view
• Examples of conflicts of interest in conveyancing and how to avoid them

Module 4 - Confidentiality:

• The importance of client confidentiality
• The challenge of confidentiality in practice

Module 5 - Accounts Code:

• What is the Accounts Code?
• What is the consequence of getting it wrong?

Module 6 - Complaints Handling:

• What is a complaint?
• CLC’s Complaints Code
• Handling client complaints