Tactical Use of the Consumer Contract Regulations in Dispute Resolution - A Bite Sized Guide

Introduction

The Consumer Contracts Regulations 2013 (‘CCR’) remain a valuable yet frequently overlooked tool in the litigator’s toolkit. Their scope is extensive, applying to a broad range of relationships between traders and consumers across numerous sectors and transactions.

A clear understanding of the CCR’s key principles, together with practical strategies for deploying them on behalf of both traders and consumers, can provide an effective means of resolving disputes efficiently and avoiding protracted and costly litigation.

This webinar will provide dispute resolution practitioners with a concise overview of the CCR, focusing on the core principles and the practical application of the Regulations in contentious matters.

What You Will Learn

This webinar will cover the following:

• The application of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (the ‘CCR’)
• The types of contracts under the CCR and the regulatory framework surrounding them
• Information requirements and where to find them
• Common CCR breaches and consequences
• Practical application of CCR breaches and tactical usage
• Cancellation rights under the CCR and tactical usage
• Awareness of Judicial interpretation of the CCR

This pre-recorded webinar will be available to view from Wednesday 4th November 2026

Alternatively, you can gain access to this webinar and 2,400+ others via the MBL Webinar Subscription. Please email webinarsubscription@mblseminars.com for more details.