Operational Resilience - Stress Test Your Impact Tolerances

Introduction

Operational resilience is now firmly embedded in the UK regulatory landscape, but the real test lies in a firm’s ability to evidence its impact tolerances under stress. Regulators expect firms not just to define important business services, but to demonstrate they can remain within their tolerance levels through disruption.

This immersive and highly interactive scenario exercise gives you the opportunity to test your firm’s resilience in practice. Working through a severe but plausible disruption scenario, participants will assess decision-making under pressure, identify control and communication gaps, and produce tangible evidence of tolerance testing. The session blends simulation, reflection, and regulatory insight to help firms enhance governance, documentation and supervisory readiness.

Attendees will be able to walk away with a sample impact tolerance testing log and debrief template; a checklist of regulatory ‘good practice’ indicators for evidence presentation; and practical guidance for embedding lessons into future testing cycles.

What You Will Learn

This course will cover the following:

• Revisit the FCA and PRA operational resilience requirements, including current supervisory focus areas
• Define and refine important business services and their impact tolerances using practical examples
• Apply war-gaming and scenario-testing techniques to validate resilience in realistic situations
• Understand how to evidence testing outcomes effectively through structured logs, metrics, and documentation
• Identify decision points, escalation triggers, and board-level oversight expectations
• Translate simulation insights into governance improvements and regulatory evidence packs

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.