Navigating IT Project Disputes - From Conflict to Resolution

Introduction

IT projects are often business critical, highly complex and subject to significant change over their lifecycle, making them particularly vulnerable to legal disputes when problems arise.

Delays, cost overruns, shifting scope, disagreements over acceptance of deliverables and weak change control can quickly turn operational issues into formal legal proceedings if they are not addressed early and effectively.

This webinar will show you how to take control before disputes escalate. It explores the full lifecycle of IT disputes, including practical steps at both senior and project team level to stabilise troubled projects, resolve issues early and avoid escalation. It will also cover how to manage disputes efficiently once formal proceedings begin and how to properly document and structure settlements to protect your position.

Register today to gain practical tools and strategies to reduce legal risk, resolve IT project issues effectively and improve outcomes when disputes arise.

What You Will Learn

The webinar will cover the following:

• The origins of many IT disputes and the key issues that typically arise during an IT project lifecycle
• How to prevent early warning signs from escalating into full-scale legal disputes, including how suppliers and customers can use key contractual levers to protect their position, manage risk and realign troubled projects
• Contractual escalation procedures and how they are applied in practice alongside legal correspondence to support early and effective resolution
• Selecting the most appropriate dispute resolution mechanism for the circumstances, including arbitration and expert determination
• Mediating IT disputes - when mediation is appropriate, common challenges in IT-specific mediations and practical ways to overcome them
• Best practice in documenting settlements, including negotiating and drafting settlement agreements where projects continue or where parties seek to reset and preserve their working relationship alongside financial resolution

This pre-recorded webinar will be available to view from Tuesday 1st December 2026

Alternatively, you can gain access to this webinar and 2,400+ others via the MBL Webinar Subscription. Please email webinarsubscription@mblseminars.com for more details.