Mental Health Peer Reviews - Eliminate Errors & Improve Quality

Introduction

Peer review is the process by which the Legal Aid Agency assesses quality. Any Legal Aid firm obtaining a rating of below competence puts their Legal Aid contract at risk.

This virtual classroom seminar explains the peer review process clearly and provides helpful hints and tips as to how best to demonstrate quality on your files. It is suitable for all fee earners working in a firm providing mental health law services under a Legal Aid contract.

This live session will cover common errors made by firms in providing services and address the issues that the peer review panel consider to be major areas of concern.

The aim of the session is not only to help providers improve their quality, but also to help them demonstrate this on their files.

What You Will Learn

This live and interactive session will cover the following:

• Who peer reviewers are and what the role of the peer review panel is
• The peer review process - how it works
• Major areas of concern and how to avoid them
• Common errors and how to avoid them
• Competence plus - what this means and how to demonstrate it
• Appealing a rating - how the process works

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.