Mastering SaaS Contracts: Advanced Strategies & More - The Customer’s Playbook

Introduction

SaaS contracts can be a minefield - with hidden risks, complex clauses, and one-sided terms that can expose your business to financial, operational, and legal vulnerabilities. This in-depth virtual classroom session will explore how to strategically navigate the complexities of SaaS agreements from a customer's perspective. Whether you are in legal, procurement, or risk management, this session will provide the tools and frameworks needed to elevate your SaaS contract strategy and drive long-term value.

What You Will Learn

This live and interactive course will cover the following:

• Advanced negotiation tactics for securing favourable terms
• Risk mitigation strategies across key contractual clauses (SLAs, data protection, liability caps)
• Real-world case studies and lessons learned from high-stakes SaaS implementations
• Practical tips for managing renewals, exit strategies, and vendor relationships

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.