FCA Competence & Capability: Meeting Regulatory Expectations in Practice

Introduction

Can your firm identify, evidence and manage the people-related risks that could undermine good customer outcomes?

Competence and capability are more than regulatory requirements, they are critical controls for managing conduct, customer and compliance risk.

This practical 90-minute session provides a risk-focused toolkit for meeting FCA competence and capability expectations in practice.

You will gain practical techniques for strengthening your firm’s competence framework. We will also consider FCA-identified good practices and, importantly, how to create a clear evidence trail that demonstrates your firm is actively managing competence-related risk.

Leave with practical tools and approaches you can apply immediately to identify gaps, strengthen controls and demonstrate that your firm is taking reasonable steps to understand and manage its competence and capability risk.

What You Will Learn

This live and interactive course will cover the following:

• Understanding competence as a regulatory risk control — what FCA expectations mean in practice and where firms can be exposed
• Using management information to identify emerging risk — what firms should monitor and how competence data can support effective oversight
• Managing competence gaps and remediation — responding to failed assessments, performance concerns, changing roles and emerging risks
• FCA good practice in action — practical lessons and techniques for strengthening your approach and demonstrating effective risk management

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.