Consumer Contracts - Rights & Remedies Explored
Introduction
This webinar sets out the key rights and remedies available to consumers in respect of the supply of goods, services, and digital content provided to them by a trader.
The collective proceedings regime, whereby a group of consumers can bring a claim against a trader, will also be discussed.
What You Will Learn
This webinar will cover the following:
- Sale of Goods
- Consumer rights - satisfactory quality; fitness for particular purpose; as described; match a sample; right to supply; match a model
- Consumer remedies - short term right to reject; repair; replacement; right to price reduction; final right to reject
- Burden of proof
- Digital Content
- Definition and application of the rules
- Rights and remedies
- Compensation where device of content is damaged
- Services
- Consumer rights - reasonable care and skill; reasonable price; reasonable time period; information about trader to be binding
- Consumer remedies - right to price reduction; right to repeat performance
- Collective Proceedings
- Summary of the existing regime
- Discussion of key case law
This webinar was recorded on 28th November 2023
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