Consumer Contracts - Rights & Remedies Explored

Consumer Contracts - Rights & Remedies Explored

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Update: Requires no prior subject knowledge
1.25 hours
Access for entire organisation


This webinar sets out the key rights and remedies available to consumers in respect of the supply of goods, services, and digital content provided to them by a trader.

The collective proceedings regime, whereby a group of consumers can bring a claim against a trader, will also be discussed.

What You Will Learn

This webinar will cover the following:

  • Sale of Goods
    • Consumer rights - satisfactory quality; fitness for particular purpose; as described; match a sample; right to supply; match a model
    • Consumer remedies - short term right to reject; repair; replacement; right to price reduction; final right to reject
    • Burden of proof
  • Digital Content
    • Definition and application of the rules
    • Rights and remedies
    • Compensation where device of content is damaged
  • Services
    • Consumer rights - reasonable care and skill; reasonable price; reasonable time period; information about trader to be binding
    • Consumer remedies - right to price reduction; right to repeat performance
  • Collective Proceedings
    • Summary of the existing regime
    • Discussion of key case law

This webinar was recorded on 28th November 2023

You can gain access to this webinar and 1,700+ others via the MBL Webinar Subscription. Please email webinarsubscription@mblseminars.com for more details.