AI Generated Grievances - Sorting the Wheat from the Chat

Introduction

This complimentary Learn Live session will provide practical guidance on how to deal with employee grievances which have been prepared with the assistance of AI.

Increasingly, employees are using AI to turn a few key concerns into lengthy, detailed grievance documents.

For HR professionals and line managers, the challenge is to cut through the volume without losing sight of the substance.

A grievance must be taken seriously, regardless of how it has been written or whether AI has been used to help draft it. But how do you identify the key issues? How do you decide what needs investigating? And how do you make sure the process remains fair, focused and proportionate?

This practical, interactive course will give you the tools to confidently manage grievances where AI has played a role in their preparation.

You will be better equipped to take a long, AI-assisted grievance and turn it into a clear, manageable set of issues that can be properly investigated and resolved while maintaining a fair and consistent process.

What You Will Learn

This live and interactive course will cover:

• Spotting the signs - recognising when a grievance may have been AI-assisted, without making assumptions about its validity
• Cutting through the detail - separating the key issues, allegations and desired outcomes from background information, repetition and irrelevant detail
• Turning a grievance into an investigation plan - identifying what needs to be established, what evidence is required and who needs to be spoken to
• Managing the grievance meeting - asking effective questions, clarifying concerns and keeping the meeting focused when faced with a lengthy or complex grievance
• Reaching a fair and reasoned conclusion - evaluating the evidence, addressing the issues raised and communicating the outcome clearly
• Avoiding common pitfalls - ensuring the use of AI doesn't distract from the fundamentals of a fair and robust grievance process

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.