AI for Support Staff - How to Leverage AI for Everyday Tasks

Introduction

This practical webinar is designed specifically for admin and support professionals who are curious about AI and short on time. Instead of technical jargon, you will learn simple and safe ways to use artificial intelligence to handle the tasks that eat up your day - drafting emails, summarising meeting notes, and creating polished documents in half the time.

This is not about becoming a tech expert, it is about getting your work done faster so you can focus on the things that matter most.

What You Will Learn

This webinar will cover the following:

• Understand AI in plain English and what it can actually do for your daily work (and what it cannot)
• Personalise AI so it writes in your voice, not a robot
• Draft and polish emails and documents in minutes, not hours
• Turn lengthy meeting notes and messages into clear, actionable summaries
• Organise your workload using AI projects and conversation features
• Using AI confidently and responsibly without breaking company policies or feeling out of your depth

This pre-recorded webinar will be available to view from Wednesday 1st July 2026

Alternatively, you can gain access to this webinar and 2,300+ others via the MBL Webinar Subscription. Please email webinarsubscription@mblseminars.com for more details.