AI & the Commoditisation of Legal Services - Business Models, Risk & Regulation

Introduction

Routine legal work in areas such as residential conveyancing, will drafting, employment contracts and debt recovery is increasingly being standardised, automated and delivered as a commoditised product rather than a bespoke service.

As AI accelerates this shift, it is reshaping traditional law firm business models, changing how legal services are priced, delivered and scaled across both large and small practices. At the same time, it raises important questions about regulatory compliance, professional standards and accountability when legal advice is generated or delivered through automated systems.

This new virtual classroom seminar will examine how AI is driving commoditisation in legal services, what this means for the future structure of law firms and the key regulatory and professional obligations that arise in an increasingly automated legal market.

What You Will Learn

This live and interactive session will cover the following:

• Defining commoditisation in legal services and identifying where it is emerging most rapidly
• How AI tools are enabling standardised, high-volume delivery of legal services
• The implications for law firm business models, including pricing structures, staffing models and the shift from time-based billing to fixed-fee arrangements
• Regulatory requirements in automated legal service delivery, including competence, supervision and compliance with the SRA Standards and Regulations
• Quality assurance and liability considerations in technology-enabled service delivery
• The impact on client expectations and access to justice, including who benefits from increased automation and who may be excluded
• The distinction between semi-automated and fully automated legal services

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.