Unfair Relationship Claims & Consumer Credit

Unfair Relationship Claims & Consumer Credit


22 Jan 2025

10:30 AM ‐ 12:00 PM

With a SmartPlan £144

With a Season Ticket £160

Standard price £320

All prices exclude VAT
Intermediate: Requires some prior subject knowledge
1.5 hours
Group bookings
email us to discuss discounts for 5+ delegates


As the result of numerous banking scandals in the last 25 years, consumers have lost billions of pounds to the banks and, increasingly, claims are being brought by them against financial institutions. Section 140 of the Consumer Credit Act and the unfair relationship provisions provide an important check and balance to the court when determining the rights and wrongs between lender and borrow.

This new virtual classroom seminar will focus on ‘Plevin’ claims - i.e. claims which are based on lenders failing to disclose taking large amounts of commission when selling financial and insurance based products.

The seminar will provide a summary of the unfair relationship provisions, its applicability in the court setting and practical tips for developing a practice in consumer claims.

What You Will Learn

This live broadcast will cover the following:

  • How the unfair relationship provisions operate in practice
  • How to bring an unfair relationship claim?
  • How do the Civil Procedure Rules Part 7B affect claims
  • The most common pitfalls when making a claim including limitation and the recent case of Potter v Canada Square Operations [2021]
  • Practical advice to develop a consumer claim practice
  • Practical advice in relation to key factors in winning unfair relationship claims
  • The courts’ approach to unfair relationship claims
  • Common errors to avoid
  • Recent developments in case law

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.