Tactical Use of the Consumer Contract Regulations in Dispute Resolution - In 30 Minutes

Tactical Use of the Consumer Contract Regulations in Dispute Resolution - In 30 Minutes

Available to view from 17 Jul 2024

With a SmartPlan £99

With a Season Ticket £198

Standard price £396

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Intermediate: Requires some prior subject knowledge
0.5 hours
Access for entire organisation


The Consumer Contract Regulations (2013) is an underused and often misunderstood tool within a Litigator’s arsenal.

The CCR’s application is widespread and engages almost every relationship imaginable between a ‘trader’ and a ‘consumer’.

Understanding the key concepts of the CCR and applying tactical approaches to use the CCR on behalf of both traders and consumers, can be an extremely useful way of short-cutting lengthy and expensive litigation.

This short webinar will explore this subject area to enable dispute resolution practitioners to understand the key principles of deploying the CCR to great effect.

What You Will Learn

This webinar will cover the following:

  • The application of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (the ‘CCR’)
  • The types of contracts under the CCR, and the regulatory framework surrounding them
  • Information requirements and where to find them
  • Common CCR breaches, and consequences
  • Practical application of CCR breaches and tactical usage
  • Cancellation rights under the CCR, and tactical usage
  • Awareness of judicial interpretation of the CCR

This pre-recorded webinar will be available to view from Wednesday 17th July 2024

Alternatively, you can gain access to this webinar and 1,700+ others via the MBL Webinar Subscription. Please email webinarsubscription@mblseminars.com for more details.