Non-Financial Misconduct for FCA Authorised Firms

Introduction

Non-financial misconduct, including: bullying, harassment, discrimination, inappropriate behaviour, and the failure to act ethically, poses serious operational, reputational, and regulatory risks for financial services firms.

Following the FCA’s latest Policy Statement PS25/23: Tackling Non-Financial Misconduct, this in-person seminar goes beyond the ‘tick box’ and focuses on embedding a culture that prevents misconduct, encourages speaking up, and strengthens accountability at every level.

Through interactive exercises, case studies, and practical discussions, you will gain insight into the FCA’s current expectations and learn how to apply them in practice, reduce risk, and enhance mitigation strategies within your own firm.

What You Will Learn

This course will cover the following:

• The latest on how ‘PS25/23: Tackling Non Financial Misconduct in Financial Services’ changes the regulatory landscape and what it means for you and your firm
• Understand the definition and types of non-financial misconduct, including regulatory expectations from the FCA, PRA, and the SMCR accountability framework
• Identify behaviours, patterns, and organisational factors that constitute non-financial misconduct in the workplace
• Recognise the link between organisational culture, compliance and regulatory outcomes and understand the role of psychological safety in preventing misconduct
• Apply practical frameworks for reporting, investigating, and addressing non-financial misconduct effectively
• Embed a speak-up culture that encourages early reporting, proactive resolution, and ethical organisational behaviour
• Support senior managers in fulfilling their accountability responsibilities for culture, misconduct prevention, and regulatory compliance
• Navigate challenges and failures in managing non-financial misconduct, including how to respond when issues arise