Legal Aid Supervision - Live at Your Desk

Introduction

With the Legal Aid Agency constantly making changes to the Civil and Crime Contract, this is an essential course for both new and existing Supervisors.

Do you understand the rules that came into force under the new 2024 Civil and Family Contracts? There are significant changes to the Supervision contract requirements under the new Civil Contract which came into force on 1st September 2024.

There will also be a new Civil and Family Tender in late 2025/early 2026. Are you ready? There are some steps you need to take now. This course will outline the key steps required.

The new 10-year 2025 Crime Contract will come into force on 1st October 2025 and potentially last until 2035. There are significant changes since the 2022 Crime Contract came into force. Don’t be left behind and get caught out at audit.

The LAA are carrying out Peer Review audits in all Legal Aid Categories. Do you know how to avoid a Category 4 result? Our very experienced trainer will provide detailed guidance.

Two consecutive CAT 4 results and you are likely to have your Crime or Civil Contract terminated.

Such a result would also have implications for your future ability to qualify for LAA contracts.

A key element of compliance is having qualified supervisors who have received the necessary training. The LAA's Supervisor Guidance states that Supervisors should attend a course that covers the following key skills: This in-person course satisfies the LAA Contract requirements for Supervisors.

• Manage activities to meet requirements
• Support the efficient use of resources
• Develop your own resources
• Create effective working relationships
• Develop productive working relationships
• Develop teams/individuals to enhance performance
• Lead the work of teams/individuals to achieve their objectives
• Respond to poor performance in your team

If you are a new or existing SQM or LEXCEL supervisor, family, crime or social welfare supervisor then this is an essential course for you.

The SQM changed significantly in October 2022 and a new version of LEXCEL is probable in 2025.

What You Will Learn

This course will cover the following:

• The LAA changes to the 2025 Crime Contract
• Understand the LAA's contract requirements for supervision and 2024 Civil and Family Contracts
• How to conduct your file reviews more effectively and ensure compliant file management
• How to understand team dynamics and manage them
• How to help your team comply with LAA Peer Review Requirements
• How to supervise more efficiently
• How to survive Legal Aid Agency and other audits
• The role of the Supervisor in improving efficiency
• How to manage performance
• Dealing with difficult or demanding team members
• How to develop assertiveness skills
• LAA Data Security and Cyber Security Requirements which will change again in 2025 due to changes in UKGDPR

On completion of this much sought-after course, you will receive a certificate that you can produce to the LAA to show that you have ‘Completed an approved training course covering key supervisory skills’.

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.