Consumer Credit Regulation Under English Law - Essentials for Compliance & Risk Management

Introduction

This webinar will provide a comprehensive, accessible introduction to consumer credit regulation under English law, including the Consumer Credit Act 1974, Consumer Rights Act 2015, and Financial Conduct Authority (FCA) rules, with practical insights into compliance, consumer protections and recent developments.

It is ideal for those new to the field or seeking a refresher and will offer valuable insights into compliance obligations, consumer protections, and recent legal and regulatory developments.

What You Will Learn

This webinar will cover the following:

• Overview of consumer credit’s economic role in the UK: covering key regulations, compliance obligations, and recent changes, including the Consumer Rights Act 2015
• The regulatory framework: From the Consumer Credit Act 1974 to the FCA's assumption of oversight in 2014
• Types of Consumer Credit Agreements: explaining regulated agreements and consumer protections (CONC and CRA 2015 transparency rules)
• Key compliance obligations for firms - what you need to do to remain compliant under current FCA standards
• Recent developments and future trends
• Case studies and practical examples of regulations in real-world scenarios
• Case 1: Lender fined for poor affordability checks (2024 FCA case)
• Case 2: Consumer using Section 75 and CRA 2015 for faulty purchase disputes
• Case 3: BNPL provider aligning with FCA and CRA 2015 fairness rules

This pre-recorded webinar will be available to view from Tuesday 18th November 2025

Alternatively, you can gain access to this webinar and 1,800+ others via the MBL Webinar Subscription. Please email webinarsubscription@mblseminars.com for more details.