Legal Aid - Essential Training for Supervisors: Stay Compliant & Competitive

Introduction

Significant changes to the 2024 Civil and Family Contracts and the new 2025 Crime Contract have introduced stricter supervision requirements and more rigorous audits by the Legal Aid Agency (LAA). Non-compliance can result in contract termination and jeopardise future tenders. It is critical for supervisors, whether new or experienced in family, crime, mental health, education, immigration or social welfare to fully understand these new obligations and opportunities.

This course is essential for anyone responsible for supervision under the new contracts. Secure your compliance, enhance your leadership and safeguard your organisation’s future by attending.

What You Will Learn

This course will cover the following:

• How to Protect Your Contract: Avoid costly contract notices and termination by staying current with evolving LAA requirements
• Audit-Ready: Learn how to meet LAA Peer Review standards and conduct effective file reviews to ensure compliance
• Leadership Excellence: Gain practical skills in team management, resource optimisation, and handling challenging team dynamics
• Data Security: Understand the latest LAA data and cyber security requirements, in the context of UK GDPR and the Data Use & Access Act 2025
• Key updates to the 2025 Crime Contract and 2024 Civil and Family Contracts
• Effective supervision and file management techniques
• Strategies for building productive teams and responding to performance issues
• Best practices for surviving LAA and other audits