FAQ

Bookings can be made by telephone on 0161 793 0984. by email at information@mblseminars.co.uk or via our website at www.mblseminars.com

Yes.  You will receive written confirmation by email normally within 2 hours of your booking.

This is MBL membership which entitles the holder to a discount of up to 50% on our courses as well as a 50% discount on all our webinars and DVDs.

Please call our office on 0161 793 0984 or email us at information@mblseminars.co.uk and we will check this for you.

Webinars are the ideal option for those looking to develop their knowledge whilst keeping costs down. Webinars can be viewed on demand at your convenience following the release date.

Downloadable resources in the form of PDF course notes are provided, meaning the learning doesn’t need to stop when the webinar does. These materials can be used to make notes or refer back to specific points as required.

A certificate of attendance will be provided for those who are required to evidence their CPD activity to a professional body. Upon completion of a webinar, you will be presented with 4 questions to demonstrate your understanding. If you achieve 3 out of 4 correct answers you will receive a certificate confirming successful completion of the questions.

If you would like more information on our webinars, or are looking for a webinar covering a specific topic, then please give us a call on 0161 793 0984 (Mon-Fri 9am to 5pm UK) or email information@mblseminars.com.

Equally, we would love to hear from you if you would like to suggest a new webinar subject.

No there is no expiry date on our DVDs.

The DVD is yours to keep

Payment may be made by cheque, BACS or credit/debit card (we do not
charge an extra fee to pay by this method).  Full details will appear on
your invoice.

Payment is due 30 days from the date of the invoice or prior to the course, whichever is sooner.

All cancellations must be in writing – by letter, fax or email.

If you cancel more than 22 days prior to the course date you will receive a full refund. If you cancel less than 22 days the course fee remains payable but you can book an alternative course free of charge (for bookings cancelled between 21 and 8 days) or for an administration fee of £50.00 plus VAT (for bookings cancelled within 7 days of the course date).

The venue will be confirmed to you by email 14 days prior to the course date and we will send a further reminder 2 days before the course.

We always try to use city centre venues which are close to both public transport and road networks.

Unfortunately, we are unable to provide contact details for our Speakers. If you have any questions for our Speakers, you canemail them to us at information@mblseminars.co.uk and we will pass these directly to the Speaker on your behalf.