How to Supervise & Manage Risk Effectively - A Blueprint for COLPs

Introduction

Proper supervision of work is a legal and professional requirement under the SRA Code of Conduct for Firms and failure to comply can have the following consequences:

• SRA investigation of the firm or individual solicitors
• Adverse decisions from the Legal Ombudsman
• Negligence claim(s) against the firm
• Firm-wide apathy towards compliance
• Demotivated, undervalued, and stressed staff
• High staff turnover causing upheaval and expense of recruiting replacement staff (and training them)

Despite this, have you ever found that there are not enough hours in each day to constantly oversee file and case management for compliance purposes?

Wouldn’t it be easier if you knew about a potential risk in advance so you could quickly mitigate the issue before it became a problem?

During this virtual classroom seminar law firm compliance expert Tracey Calvert will offer guidance on how you can introduce systems for the day-to-day management of compliance in your law firm, so that members of staff can easily escalate compliance issues to you, and you can cascade responsibility to others.

Essential viewing for COLPs and those with compliance responsibilities, this session will also explore how you can empower staff and ensure that there is a suitable career framework for senior lawyers so they have the skills to supervise and manage risk, which in turn will support your role.

What You Will Learn

This live and interactive session will cover the following:

• How to fit compliance supervision tasks into the working day to improve profitability
• How to identify and oversee usual or high-risk clients/matters
• To improve motivation and efficiency
• How to be proactive rather than reactive
• How to tailor management of supervision
• What training supervisors should receive and why
• How to reduce the risk of SRA investigation, complaints, and claims
• How to develop a culture of positivity, transparency, and support
• How to ensure senior lawyers have the skills needed to support compliance staff
• The difference between ongoing monitoring and regular review

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.