The Life Cycle of Client Files - Minimising the Risks

Introduction

From onboarding to closure, the life cycle of a client file can present many risks.

Delivered by law firm compliance expert Peter Warner, this webinar tackles the key aspects of file management for law firms.

Ideal for managing partners, practice managers and compliance staff, this session will provide you with clear and practical guidance enabling you to manage the practice more efficiently and effectively.

What You Will Learn

This webinar will cover the following:

• Client on-boarding - assessing the risks
• Pre-acceptance steps for conflicts and CDD
• Initial scoping and costs estimates
• Monitoring progress
• File reviews and inactivity checks
• When is it safe to close the file?
• Who owns the file contents?
• Have client’s objectives been achieved?
• Are there outstanding finance aspects such as billing?
• How to develop a retention and destruction policy

This webinar was recorded on 12th July 2023