Type Speaker CPD Hours Level
3 IntroductionInformation


The FCA have alerted senior managers to the increased likelihood of staff misbehaviour in stressful times, when jobs may be at risk. Working from home can make staff feel under pressure and isolated from their supervisors, which can lead to poor conduct. Senior managers must support their staff during these difficult times and ensure that they are trained on the new Conduct Rules by the deadline of 9 December 2020.

The new rules set minimum standards of individual behaviour and apply to all employees who perform financial services activities in a firm making individuals more accountable for their conduct and competence.

This new half day live broadcast session will explore the new rules and is aimed at financial services staff at all levels, including certified staff, compliance officers and human resources personnel with responsibility for implementing the new training requirements.

What You Will Learn

This live and interactive session will cover the following:

  • Individual Conduct Rules - We will explore each of the following new Individual Conduct Rules in detail and take learning points from FCA guidance and enforcement action against firms and staff:
    • Rule 1: ‘You must act with integrity’
    • Rule 2: ‘You must act with due care, skill and diligence’
    • Rule 3: ‘You must be open and cooperative with the FCA, the PRA and other regulators’
    • Rule 4: ‘You must pay due regard to the interests of customers and treat them fairly’
    • Rule 5: ‘You must observe proper standards of market conduct’
  • Discussion forum - The session will provide a forum to discuss how the new Individual Conduct Rules apply to specific roles within firms

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.

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Learn Live | 04.08.2020

N/A | 10:00am - 1:00pm

FCA Compliance for Financial Services Staff - New SMCR Conduct Rules Explained

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10:00am - 1:00pm

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Discounts are available for multiple places. If you have 5 or more people interested in participating in this virtual learning session please email us at information@mblseminars.com for more information.

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