CPD Hours Level
Seminar 3 IntroductionInformation


The FCA has issued a warning to firms about 'significant weaknesses' in the implementation of the conduct rules for staff, saying:

'The conduct rules are a critical foundation for firms’ culture and the conduct of individuals. It is essential that staff understand the rules and how they apply to them. This must include the provision of suitable training.'

If you work for an FCA authorised firm then you will need to be trained on the new Conduct Rules which came into force in December 2019.

The new rules set minimum standards of individual behaviour and apply to all employees who perform financial services activities in a firm making individuals more accountable for their conduct and competence.

This new half day course will explore the new rules and is aimed at financial services staff at all levels, including certified staff, compliance officers and human resources personnel with responsibility for implementing the new training requirements.

For an advanced guide aimed at senior staff, please see FCA Compliance - New Conduct Rules for Senior Managers & Non Executive Directors.

What You Will Learn

This course will cover the following:

  • Individual Conduct Rules - We will explore each of the following new Individual Conduct Rules in detail and take learning points from FCA guidance and enforcement action against firms and staff:
    • Rule 1: ‘You must act with integrity’
    • Rule 2: ‘You must act with due care, skill and diligence’
    • Rule 3: ‘You must be open and cooperative with the FCA, the PRA and other regulators’
    • Rule 4: ‘You must pay due regard to the interests of customers and treat them fairly’
    • Rule 5: ‘You must observe proper standards of market conduct’
  • Discussion forum - The course will provide a forum to discuss how the new Individual Conduct Rules apply to specific roles within firms.

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Discounts are available for multiple places and if you have 5 or more people interested in this course and would like to discuss holding it in your area or on an in-house basis then please email us at information@mblseminars.com
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