Estate & Letting Agents Redress Schemes - An Essential Guide

Introduction

Estate and letting agents are both required to be members of consumer redress schemes to provide their clients with some form of complaint process. However, the statutory regimes are quite different, and the manner of enforcement also varies.

In addition, letting agents are required to have membership of a client money protection scheme to ensure that their client’s money is protected.

What You Will Learn

This webinar will cover the following:

• The different statutory schemes
• The redress providers and how they operate
• Client money protection
• The consequences of failure
• Enforcement of the regimes

This webinar was recorded on 10th May 2022