Type Speaker CPD Hours Level
4 IntroductionInformation
Accreditation Information
SRA Competency B


Consumer law is both increasingly important and increasingly complex. This course provides a clear and concise guide to the key rules as set out in the relevant legislation and then applies those rules through a series of practical exercises.

What You Will Learn

This live broadcast will cover the following:

  • Supply of goods, digital content and services
    • overview of the Consumer Rights Act 2015
    • summary of the key statutory rights and remedies
    • reversal of the burden of proof
  • Unfair terms
    • test of ‘unfairness’
    • core terms exemption
    • meaning of ‘transparent’ and ‘prominent’
    • enforcement examples
  • Distance selling
    • overview of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
    • meaning of ‘distance contracts’
    • pre-contract information requirements
    • confirmation
    • delivery of goods
    • cancellation rights
  • Unfair commercial practices
    • overview of the Consumer Protection from Unfair Trading Regulations 2008
    • meaning of ‘average consumer’
    • general and specific prohibitions
    • schedule of unfair practices
    • civil and criminal enforcement

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.

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Learn Live | 21.04.2022

N/A | 9:30am - 1:30pm

Consumer Law - An Introductory Guide

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9:30am - 1:30pm

Prices (ex VAT)
Plan Information
Ticket Information
Individual licence
Group bookings
Discounts are available for multiple places. If you have 5 or more people interested in participating in this virtual learning session please email us at information@mblseminars.com for more information.

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