Business Etiquette for Juniors in Professional Practice - A Bite Sized Guide

Introduction

Anyone working in professional practice should understand the importance of appropriate business etiquette in the workplace. Professional etiquette impacts on relationships with colleagues, clients, and the success of the business.

If you are new to professional practice (including trainees, paralegals and apprentices), this bite sized webinar will highlight some key behaviours to ensure the appropriate etiquette helps you shine in your chosen role.

What You Will Learn

This webinar will cover the following:

• Brief introduction to the basics of professional etiquette
• Office etiquette (including implications of working open plan, agile working (including ‘hot’ desking) and other common office ‘bugbears’)
• Telephone etiquette
• Email communication and etiquette (internal and external) (including responsiveness to managers and clients)
• Good practice at meetings (virtually and in real life) including preparation for such meetings
• Dress code
• Online behaviour (including social media policies)

This webinar was recorded on 25th April 2023