Knowledge Management - Why It Matters for Law Firms

Introduction

Knowledge management (KM) is the process of organising, creating, using, and sharing collective knowledge within an organisation.

For law firms, effective KM can improve the service provided to clients, efficiency, and encourage innovation, all of which enable firms to stay competitive.

Presented by expert speaker Hélène Russell, this webinar will explore why KM matters for law firms, the barriers that KM professionals may face, the tools that can aid in law firm KM, and how to leverage new technologies.

This webinar is ideal for fee earners who are transitioning to knowledge work and will offer guidance on how you can encourage knowledge sharing and maximise participation in knowledge projects, so that you can support your colleagues effectively from the start.

This session is also suitable for those who would like a greater understanding of what KM is, how it works in practice and its benefits.

What You Will Learn

This webinar will cover the following:

• Knowledge v information - what is the difference and why is this is important?
• What is KM and why is this important for law firms?
• Common tools and techniques for improving learning, knowledge sharing and collaboration
• Common barriers to knowledge sharing and methods to overcome these
• Practical projects for learning before, during and after matters and projects
• How to leverage new technologies to assist with KM
• ISO 30401 - The new international KM standard

This webinar was recorded on 27th March 2024