Knowledge Management - How Can It Benefit Your Business?

Introduction

Knowledge management (KM) is the process of organising, creating, using, and sharing collective knowledge within an organisation.

This webinar is aimed at those moving into knowledge work or who want to understand better how to support learning and knowledge sharing in their organisations.

Presented by expert speaker Hélène Russell, this session will consider the ways to deliver new knowledge/learning, encourage knowledge sharing and maximise participation in knowledge projects, so that you can support your teams effectively from the start.

What You Will Learn

This webinar will cover the following:

• What is knowledge? How is it different to information? Why this is important.
• What is KM? How is it different to information management?
• ISO standard KM 30401 definitions and content outline
• Common tools and techniques for improving learning, knowledge sharing and collaboration
• New technological developments
• Common barriers to knowledge sharing and methods to overcome these
• Improving knowledge sharing cultures
• Learning before, during and after matters and projects
• Further learning and professional development including the KM chartership

This webinar was recorded on 27th March 2024