CPD Hours Level
Seminar 3 IntermediateInformation
Accreditation Information
SRA Competency C D
'Very interesting and informative course'
Ms Burgess, Bell Lax Limited


Presented by one of the UK's leading commercial mediators, Andrew Hildebrand, this course explains what is really involved when it comes to settling disputes effectively. Whether you need to know how to help clients use mediation to get what they want, or how to defuse a business dispute that is flaring up and prevent it from escalating, this course will teach you how.

It covers the tactics, smart preparation, what to do on the day and the pitfalls to avoid. With practical exercises you will learn how to scratch under the surface and uncover the real obstacles to settlement and how to negotiate your way through them to get the most effective deal for your client.

What You Will Learn

This course will cover the following:

  • Identify which disputes are best to settle quickly using practical examples
  • Learn how to unpick a dispute and get your client what they want
  • Learn how to change the dynamics and get people to settle there and then
  • Learn how to prevent disputes from escalating

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Prices (ex VAT)
Plan Information
Ticket Information
Group bookings
Discounts are available for multiple places and if you have 5 or more people interested in this course and would like to discuss holding it in your area or on an in-house basis then please email us at information@mblseminars.com
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