The Four Horsemen of Growth for Law Firms - Talent, Clients, Innovation & Market Position

Introduction

Growing a law firm requires more than winning new instructions. It means building the right team, strengthening client relationships, improving how the business operates and choosing where to compete.

Drawing on his experience as the former CEO of international law firm Hill Dickinson, Peter Jackson will explore these four drivers of sustainable growth, with practical guidance on selecting priorities, assigning responsibility and measuring progress.

Designed for managing partners, partners, heads of department and aspiring leaders, this new interactive session will include time for questions and discussion.

What You Will Learn

This live and interactive session will cover the following:

• Talent - building the capacity to grow
• Connecting recruitment, retention and development with the firm’s growth ambitions
• Creating a collaborative culture, with leadership accountability and succession planning
• Clients - strengthening and expanding relationships
• Using client feedback and effective account management to improve the client experience
• Bringing practice areas together around client needs, supported by sector expertise
• Innovation - improving performance and legal service delivery
• Strengthening financial hygiene through pricing, matter profitability, billing and cash collection
• Using AI, technology, data and shared knowledge to improve processes and client service
• Market position - choosing where and how to compete
• Building brand and reputation through a clear market proposition and relevant thought leadership
• Prioritising sectors, geographical markets and growth projects that fit the firm’s capabilities

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.