Supervision in the Modern Law Firm - Leading People, Managing Risk

Introduction

Are you truly leading your team - or simply managing supervision as issues arise?

The traditional model of promoting high-performing lawyers into leadership roles without formal supervision training is no longer sustainable. Today’s legal environment is shaped by hybrid working, increasing regulatory scrutiny, evolving expectations around wellbeing and the growing use of AI in legal practice.

Supervision is no longer just a compliance obligation - it is a critical driver of performance, risk management and team culture.

This updated, virtual classroom seminar is designed for law firm supervisors, managers and team leaders who want to strengthen their supervisory approach. Through practical insights and real-world examples, you will explore what effective supervision looks like today, how expectations have changed and how to build a resilient, high-performing team without compromising wellbeing or engagement.

You will also gain clarity on regulatory expectations and leave with practical tools you can apply immediately.

What You Will Learn

This live and interactive session will cover the following:

• Supervision in the modern workplace
• Managing hybrid and remote teams effectively
• The impact of AI on supervision and fee earner accountability
• Maintaining clarity of thought and oversight when using AI tools
• Defining effective supervision
• What ‘good supervision’ looks like in practice
• Key supervision skills for today’s legal leaders
• Moving from reactive to proactive supervision
• Regulatory expectations and risk management
• What regulators focus on when problems arise
• Key requirements and guidance from the SRA and Law Society
• Practical implications of the Mazur Court of Appeal decision
• How to evidence supervision in a post-Mazur environment
• Driving performance and engagement
• How to get the best out of your team
• Building a high-performance culture without inhibiting autonomy
• Supporting staff motivation and wellbeing (including insurer perspectives)
• Learning from high-performance sectors
• What law firms can learn from sport and coaching models
• Why continuous development applies to experienced professionals
• Practical tools and frameworks
• Introduction to the GROW coaching model
• Techniques to improve supervision conversations and outcomes
• Case studies and real-world application
• Supervising effectively in the AI era
• Demonstrating and documenting supervision in practice
• Interactive Q&A
• Opportunity to ask questions and explore real challenges in your firm

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.