Risk Culture & Psychological Safety in FCA-Regulated Firms

Introduction

A strong risk culture is fundamental to effective governance within FCA-regulated firms. While frameworks, policies and controls provide the structure for managing risk, organisational culture determines how consistently they are applied in practice. Equally, psychological safety influences whether employees feel confident to raise concerns, challenge decisions and escalate issues before they become significant risks.

Regulators continue to place increasing emphasis on culture, accountability and governance through initiatives such as the Senior Managers & Certification Regime (SM&CR), Operational Resilience and Consumer Duty. Firms are therefore expected not only to establish appropriate governance arrangements, but also to demonstrate that these arrangements support effective challenge, transparency and responsible decision-making.

This practical webinar explores the relationship between risk culture and psychological safety, current regulatory expectations, and practical approaches for embedding both within FCA-regulated firms.

What You Will Learn

This webinar will cover the following:

• Understanding Risk Culture and Psychological Safety
• Understand the characteristics of a healthy risk culture and the role psychological safety plays in supporting effective risk management
• Explore the behaviours, attitudes and organisational factors that influence how risks are identified, challenged and escalated
• Applying the Regulatory Lens
• Examine how SM&CR, Operational Resilience and Consumer Duty reinforce expectations for culture, accountability and effective governance
• Understand how regulators assess culture and why behavioural factors are increasingly recognised as indicators of organisational effectiveness
• Embedding Risk Culture in Practice
• Explore practical approaches for strengthening risk culture, encouraging constructive challenge and improving escalation across the organisation
• Review practical examples illustrating how culture influences governance, resilience and organisational outcomes

This pre-recorded webinar will be available to view from Monday 1st February 2027

Alternatively, you can gain access to this webinar and 2,400+ others via the MBL Webinar Subscription. Please email webinarsubscription@mblseminars.com for more details.