Mastering Negotiation - Top Tips & Techniques

Introduction

This webinar will give you the opportunity to reflect on and assess your own negotiating style, helping you to develop a confident and effective approach to assertive negotiation.

You will also learn how to recognise and respond to common negotiation tactics, ploys and strategies used by others, whether you are negotiating face-to-face, over the telephone or online.

Whether you are new to negotiation or simply looking to refresh and strengthen your existing skills, this webinar will provide practical techniques and insights to help you negotiate more effectively.

What You Will Learn

This webinar will cover the following:

• Introduction and definition of negotiation (tutor presentation)
• Self-assessment questionnaire - how red or blue are you?
• Pros and cons of red and blue negotiation (tutor presentation)
• Three golden rules of body language (tutor presentation)
• How to sound assertive (tutor presentation)
• Mini-drama - a telephone negotiation in action