Emails With Impact - Think ABC - Learn Live

Introduction

Email is of course a vital business communication tool, especially with so many people working remotely and likely to do so in the longer term. However many emails go unread or are not read properly, partly because there are so many emails and also because they are poorly written.

Emails need to be short, clear and to the point. This virtual classroom session will show you how to think ABC: accuracy, brevity and clarity.

What You Will Learn

This live and interactive session will cover the following:

• Advantages and disadvantages of using email
• When to use email - appropriate and inappropriate uses
• Best practice principles for clear writing style
• Structure and headings for emails
• Openings, closings and optimum format
• Setting the right tone - and making sure you are not misinterpreted
• Questions and discussion

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.