CPD Hours Level
Conference expert panelInformation 6 UpdateInformation
SRA Competency B


With cash flow becoming ever more important in these uncertain economic times, this will be an essential conference for all who advise and work in this important area. It will look at the whole recovery process from beginning to end and concentrate throughout on the practical application of the law to benefit clients and improve collection results.

From dealing with debtors who can't or won't pay to the new data protection regime created by GDPR, this conference, chaired by an acknowledged expert in this field, Stephen Allinson, will focus on the most important topical issues in the world of debt recovery and enforcement.

Conference Agenda

This conference will cover the following topics:

9.30am - 10.15am: The New Pre Action Protocol

Steve Allinson (Chair)

It was all change on 1st October 2017 in the debt recovery world. This session will look at the protocol and provide practical advice around it.

  • Analysing the detailed provisions - have you picked everything up?
  • Tips and tactics to ensure you protect your creditor client
  • Looking at the Protocol as part of the Credit Control process overall

10.15am - 11.00am: Can't Pay or Won't Pay? - How to Prioritise Debtors

Nick Pike, Pinsent Masons

This session examines the strategies for the collection of reluctant payers, reviews the reasons given for non-payment and how to deal with them. Topics covered include:

  • The plea of poverty
  • Information gathering
  • 'Paying you will be a preference'
  • Negotiating tactics
  • Payments in instalments?
  • Assessing risk

11.15am - 12.00pm: The Latest on GDPR & Debt Collection

Robert Bond, Bristows

This session will explore the impact of the GDPR on debt collection and will cover the following:

  • Controller or Processor? Roles and responsibilities
  • Managing data subject rights
  • Implementing policies and training

12.00pm - 12.45pm: Consumer & Commercial Enforcement

Karen Savage, Shoosmiths

This session will compare and contrast consumer and commercial enforcement matters cases starting with a summary of enforcement and also:

  • Consumer - regulated and unregulated
  • CONC
  • FOS
  • Commercial debtors

12.45pm - 1.00pm: Questions on Morning Session

2.00pm - 2.50pm: Enforcement of Foreign Debts post Brexit

Paula Swain, Shoosmiths

This session will explore the current regime for England & Wales relating to the enforcement of foreign debts post-Brexit.

  • Current regime for England & Wales
  • Post Brexit Horizon Gazing:
    • Hague Convention
    • EFTA
    • Bilateral Convention
    • Other

2.50pm - 3.40pm: Execution against Goods

Michael Jackson, Marston Group

There have been a number of changes to the enforcement world. This session will explore what some of those changes along with how enforcement has been effected in both positive and negative ways, enforcement in general around what HCEO's can and can't do along with the fees that may be charged:

  • What is a High Court Enforcement Officer, and what can they enforce
  • How should I choose a HCEO?
  • How do I issue a High Court Writ of Control?
  • What happens once a writ of control is issued?
  • The positive impacts of the regulations
  • What fees are payable and who pays?
  • What standards do all enforcement agents operate to?

3.55pm - 4.45pm: Insolvency as a Debt Collection Tool

Stephen Allinson

With the ever increasing costs of utilising conventional court proceedings for debt recovery, creditors are turning to insolvency procedures as an alternative. The final session in this conference will examine this area.

  • Risks and Rewards - making the right decision for your client
  • Practice and Procedure - getting it right!
  • The latest case law on disputed debts and insolvency
  • Post Insolvency Recovery - an option or a dead duck?

4.45pm - Close: Questions & Answers

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Discounts are available for multiple conference places. Please telephone 0161 793 0984 or information@mblseminars.com for details.
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