Crisis Leadership for the C-Suite - The First 72 Hours

Introduction

When a crisis breaks - a ransomware attack, a fatal accident, a data breach, a product failure or an allegation of serious wrongdoing, the decisions taken in the first 72 hours shape the legal, regulatory, financial and reputational outcome for years. Those decisions are taken quickly, with incomplete information, under intense scrutiny and increasingly against statutory reporting clocks that start running long before the facts are clear. The pressure on senior leaders is growing.

This webinar gives the C-suite and their advisers a practical framework for the first 72 hours. How to stand up command and governance, which notifications fall due and when, how to protect privilege, how to communicate without creating liability and how to move from response to recovery while keeping directors, the company and its stakeholders protected.

What You Will Learn

This webinar will cover the following:

• The anatomy of the first 72 hours: activating the crisis plan, the first hour and the 24-hour and 72-hour milestones
• Directors’ duties under pressure: sections 172 and 174 of the Companies Act 2006, recording decisions and their rationale
• The notification clock: UK GDPR 72-hour reporting to the ICO and communication to data subjects
• Market disclosure and listed company issues
• Privilege and internal investigations: legal advice and litigation privilege after SFO v ENRC
• Cyber and ransomware decision-making: responding to a ransom demand
• Communicating with stakeholders: employees, customers, regulators, law enforcement, media and social media and avoiding statements that create liability
• Beyond day three: transition to recovery, corporate criminal exposure and the failure to prevent fraud offence