1
Type Speaker CPD Hours Level
1 UpdateInformation
Accreditation Information
SRA Competency B

Introduction

This live broadcast session sets out the key rights and remedies available in respect of the supply of goods, services and digital content to consumers.

There is also a brief summary of the enhanced consumer measures now available to enforcement bodies in certain circumstances.

What You Will Learn

This live and interactive session will cover the following:

  • Sale of Goods
    • Consumer rights - satisfactory quality; fitness for particular purpose; as described; match a sample; right to supply; match a model
    • Consumer remedies - short term right to reject; repair; replacement; right to price reduction; final right to reject
    • Burden of proof
  • Services
    • Consumer rights - reasonable care and skill; reasonable price; reasonable time period; information about trader to be binding
    • Consumer remedies - right to price reduction; right to repeat performance
  • Digital Content
    • Definition and application of the rules
    • Rights and remedies
    • Compensation where device of content is damaged
  • Enhanced Consumer Measures
    • Redress
    • Compliance
    • Choice

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.

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Learn Live | 29.05.2020

N/A | 11:00am - 12:00pm


Consumer Rights & Remedies - Live with Keith Markham

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May
29
2020
 
11:00am - 12:00pm

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Standard
Individual licence
£121.50
£135
£270
Group bookings
Discounts are available for multiple places. If you have 5 or more people interested in participating in this virtual learning session please email us at information@mblseminars.com for more information.

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