Coaching Skills for Managers - An Introduction

Introduction

In these unprecedented times, great managers use coaching skills to connect, communicate and care for their teams. Many organisations have been encouraging a coaching management style for some time but now more than ever it is proving a positive and effective alternative to the traditional ‘command and control’ approach.

Learn how to: create a supportive yet challenging environment; open up ways of thinking and being; listen to understand and develop trust, rapport and empathy; and empower team members to be engaged and take responsibility for their actions and goals.

This webinar is suitable for both first-time managers and supervisors and those with existing experience who are keen to develop their style and approach.

What You Will Learn

This webinar will cover the following:

• Core coaching skills of a great ‘manager as coach’ and how they differ from ‘traditional’ manager behaviours
• Active listening and powerful questions to enhance your communication skills and emotional intelligence
• Applying the GROW model to your coaching conversations to facilitate goal-setting, support development and encourage accountability

This webinar was recorded on 11th January 2021