Clear, Concise & Professional Writing Skills for Office Support Staff

Introduction

A successful office professional, whether working as a secretary, personal assistant, executive assistant, document production specialist or in another administrative support role, must be able to communicate effectively through clear, accurate and concise writing, alongside strong proofreading skills.

Attention to detail is essential in maintaining professional standards, ensuring effective communication and supporting good organisation.

If your role involves preparing and producing a range of documents, such as emails to clients and suppliers, venue bookings, billing guides, invoices and accompanying covering letters, as well as other documentation for your team, then this webinar is designed for you.

What You Will Learn

This webinar will cover the following:

• Why we use a written format and the purpose of the document being created
• Importance of accuracy and proof reading
• Basic grammatical rules
• Common mistakes (including ambiguity, passive instead of active voice, redundant words and when to use contractions)