Building Client Relationships & Business Development for Residential Property Law Practices

Introduction

The sirens declare: ‘This is a time of unprecedented change in residential conveyancing’. ‘The system is broken’. ‘Buy our AI software, case management system, CRM onboarding platform and you amongst your competitors will survive and thrive’.

But as we know, both providing a residential conveyancing service and growing a successful firm is about people. Not ‘standard’ solutions in a box, or ‘best practice’ in a regulatory manual.

This virtual classroom seminar is about challenging your thinking. Is what we know and what we believe to be ‘normal’ as a lawyer no longer true and no longer helpful when building client relationships and developing your business? Are we prepared to ‘think different’ and then act upon it?

This session is suitable for directors, partners, and the owners of residential conveyancing firms facing the uncertainty and ambiguity of what the future holds for their business.

What You Will Learn

This live and interactive course will cover the following:

• A good residential conveyancing service is defined differently by each of the stakeholders: Regulators, Lawyers and Clients
• What’s different about residential conveyancing services from other products/ services?
• What do each of the stakeholders want and why do they say this?
• How do the different stakeholder definitions of ‘good service’ impact you and your business?
• Why the differences are important if you want to build client relationships and develop your business
• Investing in your future as a provider of residential conveyancing services
• How the legal press describes entrepreneurship in the practise of law. What entrepreneurial lawyers describe themselves as doing
• What’s different about a residential conveyancing service from other ‘entrepreneurial’ legal services?
• What if your investment in: processes, technology, marketing, structure, and strategy is getting in the way of successfully building client relationships and developing your business?
• Why all this is important if you want to build client relationships and develop your business
• What you could do differently with a different mindset?
• Why most lawyers* make terrible entrepreneurs (*present company excepted?)
• A different definition of entrepreneurship
• Our perspective as conveyancers on what we do and who we are
• What new entrants to the residential conveyancing market don’t think and why now (unless we change) they might own the future
• What it means to be an entrepreneurial director, partner, owner of a residential conveyancing law practice, building client relationships and developing your business
• Doing the work on you as a person - there are no standard ‘out of the box’ solutions available

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.