Boundary Disputes & the Initial Stages - A Roundup for Surveyors

Introduction

This webinar will take you through the initial stages of a boundary dispute, considering how to deal with tricky neighbours and clients.

The webinar is an essential roundup for surveyors.

What You Will Learn

This webinar will cover the following:

• The difference of approach between acting as an expert for one party and acting as SJE (Single Joint Expert)
• How do I deal with a client who spends hours on the phone and keeps going over the same points?
• How do I explain to a client that I 'understand' their point of view but do not necessarily 'agree' with what they are saying?
• How do I give advice to highly stressed clients who want to rush into litigation without regard to the costs involved?
• How to prevent oneself from getting pulled into the stress of the client
• How to remain calm even if the client is getting agitated
• How to 'organise' the client
• How to conduct the client-interview (at their property)
• How to conduct the guided tour (of their property)
• How to handle the client's expectations
• Initial advice and suggested ways to reach a resolution with the neighbour
• The sort of information, historical and current, that the client should obtain (for the surveyor)
• Giving initial advice having understood the nature of the dispute and having looked at the area of dispute
• How to conduct any contact with the neighbour (over the garden fence etc)

This webinar was recorded on 14th April 2022

You can gain access to this webinar and 2,101 others via the MBL Webinar Subscription. Please email webinarsubscription@mblseminars.com for more details.