AI Mental Health Chatbots - Legal Risks, Regulation & Liability

Introduction

According to Mental Health UK, more than one in three UK residents are now using AI to support their mental health or wellbeing.

For lawyers advising health tech companies, insurers, commissioners or regulators, understanding the legal and regulatory field has never been more important.

This new virtual classroom seminar will explore the complex liability landscape surrounding AI mental health tools, drawing on developments in data protection, consumer protection, confidentiality and the evolving UK and broader regulatory frameworks for AI in healthcare.

What You Will Learn

This live and interactive session will cover the following:

• The current landscape - how AI mental health chatbots operate and where they are being deployed
• Regulatory classification - medical devices, the EU AI Act, and MHRA guidance
• Duty of care - can a chatbot owe a legal duty and to whom?
• Liability exposure
• UK GDPR obligations when processing special category mental health data
• The impact of AI chatbots on confidentiality
• Safeguarding obligations
• Case studies and practical guidance
• Drafting and reviewing contracts and terms of service for AI health tools

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.